Boiler & Central Heating Issues

Can You File a Claim for Boiler and Central Heating Issues?

If you are experiencing boiler and central heating issues, there are specific criteria you must meet to be eligible to make a claim. If you believe you have grounds to file a claim against your landlord for these issues, our experts can assist you in determining whether you should pursue compensation. Here are some key checkpoints to help you ascertain if you have a valid claim:

  1. Tenancy Status: You live in a home rented from the council or a housing association.
  2. Rent Payments: You have kept up with rent payments and are up-to-date.
  3. Landlord Responsibility: Your landlord is responsible for the boiler and central heating repairs.
  4. Reporting Issues: You have reported the repair issues and concerns to your landlord.
  5. Landlord Inaction: Despite giving the landlord ample time to make the repairs, they have not responded to your complaint.

If you meet these requirements, you might be entitled to compensation for the inconvenience and losses caused by the malfunctioning boiler and central heating. Our partner law firm can help you file the claim and pursue it to completion. Follow these three simple steps to get started:

Step 1: Get in Touch

Contact us if you have been experiencing boiler and central heating problems and your landlord has not addressed your complaints. Our experts will examine your case to determine whether you should proceed with the claim. This initial review is free and without obligation, serving as a crucial step in the claims process to ensure you have the necessary evidence to support your claim.

Step 2: Build the Case

After reviewing your case and confirming that you have sufficient evidence, our experts will determine how much compensation you are owed and collect the necessary documents for the claim. Our partner law firm will also file the claim and notify all relevant parties, including your landlord.

Our team of solicitors will manage the negotiations and represent you in court if necessary, ensuring that your case is presented effectively and your interests are protected.

Step 3: Success

With our extensive experience in housing disrepair claims, you are more likely to receive compensation. Our team of experts will handle all the heavy lifting to ensure you get what you deserve, keeping you updated on the progress of your case until compensation is received.

Importance of Addressing Boiler and Central Heating Issues

Boiler and central heating systems are essential for maintaining a comfortable and safe living environment, especially during colder months. Issues with these systems can lead to a range of problems, from a lack of hot water to inadequate heating, significantly affecting your quality of life. Landlords are legally obligated to ensure that these systems function correctly and promptly carry out necessary repairs.

Failure to address boiler and central heating issues not only breaches the terms of the tenancy agreement but can also pose health risks, particularly to vulnerable individuals such as the elderly, children, and those with pre-existing health conditions.

Evidence Collection for Boiler and Central Heating Claims

Building a strong case involves gathering substantial evidence to support your claim. Key pieces of evidence may include:

  • Repair Requests: Records of your communication with the landlord reporting the boiler and heating issues.
  • Inspection Reports: Any reports from professional inspections or maintenance visits.
  • Photographic Evidence: Photos or videos demonstrating the faulty boiler or heating system.
  • Witness Statements: Statements from other tenants or individuals aware of the heating issues.
  • Medical Reports: Document any health issues caused by the lack of heating, if applicable.

Legal Process and Representation

Navigating the legal process for a boiler and central heating claim can be complex. Our team of legal experts specialises in housing disrepair claims and will manage all legal aspects of your case. This includes filing the necessary documents, representing you in negotiations or court proceedings, and ensuring that all legal requirements are met.

Compensation and Benefits

Successful claims can result in various forms of compensation, including:

  • Repair Costs: Covering the costs of necessary repairs to the boiler and central heating system.
  • Alternative Heating Costs: Reimbursement for expenses incurred due to the need for alternative heating solutions.
  • General Damages: Compensation for the inconvenience and distress caused by the lack of heating.
  • Medical Expenses: Covering the costs of medical treatment related to health issues caused by inadequate heating, if applicable.

Our Commitment to You

Our partner law firm is committed to providing expert assistance and protecting your tenant rights. Our No-Win, No-Fee arrangement underscores our confidence in securing successful client outcomes. Our partner law firm understand the stress and discomfort of boiler and central heating issues and are here to support you every step of the way.


If you are dealing with boiler and central heating issues, it is essential to take immediate action. Reporting the issue to your landlord and seeking legal advice can help safeguard your living conditions and secure the compensation you deserve. At Housing Disrepair Barking, our partner law firm is dedicated to helping tenants navigate the complexities of disrepair claims and achieve justice. Contact us today to discuss your situation and start the process of claiming compensation.